Privacy Policy

1. Introduction

Welcome to selfbackpro.com (“we,” “our,” “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Data Controller

The data controller responsible for your personal data is:

Selfback ApS:

Blangstedgårdsvej 66, 1

5220 Odense SØ

Denmark.

info@selfbackpro.com

3. Data Collection and Use

a. Personal Data Collected

We collect personal data that you voluntarily provide to us when you:

• ‍Contact Forms: When you submit inquiries through our contact forms, we collect your name, email address, and any other information you choose to provide.

b. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• ‍Consent: By submitting your information through our contact forms, you consent to our processing of your personal data for the purposes of responding to your inquiries.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

a. CookieBot

Our website employs CookieBot to manage cookie consent and ensure compliance with GDPR regulations. CookieBot allows you to control the use of cookies on our site. For more information, please refer to our Cookie Policy.

5. Data Processing and Sharing

We use third-party services to process and manage your data:

• Webflow: Hosts our website and processes form submissions.
• ‍Zapier: Automates the transfer of form submission data to other platforms.
• ‍Slack: Receives notifications of form submissions for internal team communication.
• ‍Google Sheets: Stores form submission data for record-keeping and analysis.
• HubSpot: Stores form submission data for record-keeping and analysis.

These third-party services are GDPR-compliant and have data processing agreements in place to protect your information.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

7. Data Subject Rights

Under the GDPR, you have the following rights regarding your personal data:

• ‍Access: You have the right to request access to the personal data we hold about you.
• ‍Rectification: You have the right to request correction of any inaccurate or incomplete data.
• ‍Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
• ‍Restriction: You have the right to request the restriction of processing your personal data.
• ‍Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• ‍Objection: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at info@selfback.dk.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure that such transfers are conducted in compliance with GDPR requirements and that appropriate safeguards are in place.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Selfback ApS:

Blangstedgårdsvej 66, 1

5220 Odense SØ

Denmark.

info@selfbackpro.com

12. Supervisory Authority

If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority.