Frequently asked questions

SelfBack is an AI-driven digital health platform designed to improve patient adherence to home exercise programs. It provides personalized video-guided exercise plans, automated reminders, symptom tracking, and real-time progress monitoring to support physical therapists, chiropractors, and other healthcare providers in delivering more efficient care.

Getting started is simple:

1. Sign up for SelfBack and integrate it into your practice.
2. Assign exercise programs to your patients digitally.
3. Monitor progress through real-time patient tracking and automated reporting.

SelfBack reduces administrative workload, improves patient compliance, and supports cost-efficient, data-driven care models favored by health insurers. By reducing unnecessary in-person visits and providing real-time patient insights, SelfBack allows you to:

• Spend more time on high-value patient interactions.
• Improve treatment outcomes with better patient engagement.
• Reduce costs while increasing reimbursement opportunities.

No. SelfBack is designed to enhance in-person care, not replace it. It helps reduce unnecessary follow-ups while ensuring patients receive the support they need between sessions. This allows you to optimize your schedule for higher-priority, hands-on cases while still tracking patient progress remotely.

SelfBack is user-friendly and designed for patients of all ages. The study indicated that older adults with chronic conditions are more likely to adopt digital solutions when they directly improve their health outcomes. Additionally, the platform provides simple navigation and support tools to ensure ease of use.

Yes. A recent study found that 100% of patients preferred video-based exercise instructions over paper handouts. The platform is designed to improve adherence with:

• Easy-to-follow video demonstrations.
• Automated reminders to complete exercises.
• Progress tracking and feedback options.
• A secure communication channel for patient-therapist interaction.

No. SelfBack is built to reduce administrative tasks and streamline patient management by:

• Automating exercise tracking and adherence monitoring.
• Eliminating manual follow-ups and paperwork.
• Providing actionable patient data, so you can focus on care rather than compliance.

No. SelfBack does not require real-time communication. Patients log their progress and symptoms, allowing you to review data at your convenience rather than handling frequent calls or emails.

No. SelfBack is accessible via smartphones, tablets, and computers, meaning patients use their own devices. Clinics do not need to purchase additional hardware or software.

Yes. Insurers are increasingly prioritizing cost-efficient, data-driven solutions like SelfBack. By improving adherence and reducing unnecessary visits, SelfBack helps clinics align with value-based reimbursement models, increasing their eligibility for higher reimbursements.

Absolutely. SelfBack helps clinics save time and reduce operational expenses by:

• Cutting down on administrative tasks like paperwork and manual patient follow-ups.
• Reducing the number of low-value, in-person visits.
• Enhancing reimbursement potential through better documentation and data-driven care.

Yes. SelfBack offers training materials, video guides, and customer support to help healthcare providers and staff integrate the platform seamlessly into their practice.

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If you have further questions, please contact our support team. We’re here to help you transition smoothly to a smarter, more efficient rehabilitation experience with SelfBack.